We place great value on maintaining absolute transparency toward our customers, and always welcome constructive feedback, to encourage the development of a familiar environment. With your feedback, we can improve ourselves every day to provide you with a better service.

Transparency is, in our eyes, the most important factor when establishing a trusting relationship with our customers. We carry out our service using state-of-the-art technology and to the best of our knowledge. Continued training is indispensable in our profession, due to the constantly evolving market. We are a certified company, are affiliated with the association “2rad Switzerland” (Zug branch), and in addition to this are also qualified to provide training programs and apprenticeships.

We offer bike repairs at an hourly rate of CHF 111.00 (CHF 1.85 / minute).
Bicycles that were not bought from us are of course welcome as well.
We charge a higher hourly rate for the set-up of brand-new (fabric issued) bicycles purchased abroad or from online suppliers.

We kindly ask you to make an appointment to arrange any kind of service. Please call us to book your desired service at: 041 720 43 43 or make an appointment online.

We can also pick your bike up directly from your home (Taxi Keiser: 041 740 11 11)
 
  • Service on all brands
  • E-Bike-Service
  • 3% reduction for regular customers
  • Online service appointment booking
  • We take on almost every challenge
  • Continuously open over midday hours
  • The first service is free of charge for new bikes purchased at a price exceeding CHF 1000 (within two months of purchase date)
  • Free-of-charge disposal of old bikes
  • Replacement bike (depending on availability)
  • On-site pump available for personal use
  • Customer tool

Preise

SRAM Tech Point

As a SRAMtech Point in Zug, we are specially trained for shock pad and fork service work for quick repairs or to offer you the perfect set-up for your bike. Benefit from our many years of know-how. We particularly recommend you to consider the low-cost lubrication service at least once a year on your fork and shock pads.

FOX Service Center

We also offer an internal service on FOX products. As a experienced partner of the brand, we invest time to further our training and are ideally equipped to provide first-class service on the continuously modernizing products.

Aufbau Neuvelos

At a first glance, building up new, factory-issued bicycles seems very easy, however this is not exactly the case for us. Setting up a new bike requires a bit more than simply centering the handlebar and mounting the pedals.
Most bicycles are delivered in large cardboard boxes and are up to 75% pre-assembled. For us as a bicycle shop this task usually demands between 45 to 60 minutes of work.
An inspection of all parts and the pre-assembled frame guarantees, in our eyes, a grade of quality worthy of our customers.
We therefore charge a surcharge for the construction of brand-new bicycles from online suppliers or wholesalers.

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